DATA PROTECTION AND PRIVACY POLICY

Bushbundu 4x4 Rental and Adventures CC (referred to “Bushbundu” or “Bushbundu Car Rental”) requires your personal data to enter into a car rental agreement with you. When an order is placed, we gather, retain and use your personal data only to the extent necessary to provide our services and to fulfil the rental contract. The privacy policy also extends to the distribution of information material, the preparation of quotations and the answering of specific inquiries. We will not collect any personal data, which is not required to provide the agreed service(s) to you.

Do we use cookies on our website?

This site uses technologies like cookies to give you the best possible experience. Cookies are small text files placed on your device that remember your preferences and some details of your visit. Consenting to these technologies will allow us to process data such as browsing behaviour on this site and to process reservations. Our cookies don’t collect personal information. Not consenting or withdrawing consent, may adversely affect certain features and functions on our website.

What information do we collect?

No personal data will be collected when you use our website unless you provide your personal details, for example when enquiring about our service(s). We collect the following basic personal information of the vehicle renter when a quotation is requested or when a reservation is done:

  • First and last name
  • Postal and/or physical address, including the street name, city or town, postal code and country
  • Email address
  • Telephone number
  • Date of birth
  • Driver’s licence details
  • National ID or passport
  • National insurance number
  • Bank account details

Why do we collect personal information?

Bushbundu requires your personal data to enter into a car rental agreement with you. We will not collect any personal information, which is not deemed necessary to provide our service(s) to you. We may use the collected data to undertake a credit check through our service providers for anti-money laundering (AML) compliance and identity verification and validation checks.

What do we do with the personal data?

We handle/process all personal data within our team or through contractors based in Namibia. Your personal data is not accessible to third parties unless this is necessary for the purpose of providing a service or fulfilling the rental agreement. Information is provided to the authorities or to other governmental institutions only in the context of statutory obligations to provide information or on the basis of court rulings. We have implemented a Privacy Policy to ensure the secure and proper processing of your personal information.

How long do we keep the personal information?

We are required by law to keep your basic personal information for a minimum of 5 years following the termination of the rental agreement. Once this period has expired your personal information may be destroyed. We may use your basic personal information for marketing purposes until you notify us that you no longer wish to receive this information.

Do we collect data on children and adolescents?

Individuals under 18 years of age should not transmit personal data to us without the consent of their parents or guardians. We do not knowingly request personal data from children and adolescents, do not collect it and do not pass it on to third parties.

Does our privacy statement apply to third-party websites?

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data reliably or securely. We advise you to review the privacy statements of these websites before utilizing them.

What are our client’s rights?

If you believe the information, we handle about you is incorrect, you may request to see this information and have it corrected or deleted. If you are not satisfied with the way in which we handle the processing of your personal data, you have the right to submit a complaint to our Data Protection Officer who will investigate the matter.

Who is our Data Protection Officer?

If you have any questions on this privacy statement or wish to contact the Data Protection Officer, contact our customer service team via email at info@bushbundu.com or via telephone or whats-app at +264 (0)81 4404894.